The Department of Social Services; Who We Are and What We Do

Governance & Management
Presenter:
Peggy-Ann Dros-Richardson
Second Presenter:
Event Date
March 20, 2026
Start Time:
6:30 pm
Location:
Foresee Office
Total Hours:
2.0
Sessions:
1

WORKSHOP DESCRIPTION

The primary objectives of the Social Services workshop are centered on modernizing support systems,

enhancing community protection, and empowering vulnerable residents in Sint Maarten.

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LEARNING OUTCOMES (competencies)

At the end of this course, participants will be able to:

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1. Navigate the Social Support Ecosystem

• Regulatory Alignment: Understand how to align NGO activities with the National Ordinances of Sint

Maarten (AB 2013, GT no. 66) to ensure fair and regulated support.

• Service Pathways: Gain a clear understanding of the 5-step process (Schedule, Prepare, Register,

Assessment, Support Plan) to better guide clients through the formal government aid system

• Resource Identification: Distinguish between Material Aid (Legal, Financial, Medical) and

Immaterial Aid (Counseling, Crisis Care, Social Work) to make more accurate referrals.

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2. Collaborative Programming & Partnership

• Synergy with Government Initiatives: Identify opportunities to plug into existing programs .

• Utility & Estate Support: Learn how to help vulnerable clients access the NV GEBE Utility Relief

Pilot or Estate Planning guidance through Notary partners.

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3. Modernized Client Management

• Data Integration Awareness: Understand the role of the Social Registry in eliminating service gaps

and how NGO data might eventually support a more holistic view of client needs.

• Efficient Healthcare Advocacy: Learn about the transition from Medical Cards to Medical Status

Letters to help clients secure faster access to urgent care.

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4. Advocacy and Community Empowerment

• Target Population Expertise: Better identify and serve specific vulnerable groups, including multiproblem

families, non-nationals in crisis, and youth transitioning to independence.

• Capacity Building: Learn to utilize mentorship and training tools designed to restore self-reliance

and mental well-being in clients.

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LEVEL OF THE WORKSHOP AND FURTHER EXPLANATION ON TARGET GROUP

All NGOs that work in the area of aiding vulnerable groups

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ADDITONAL INFORMATION:

Participants should bring a notebook and/or laptop

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Register now